What are the responsibilities and job description for the Customer Care Professional position at Frandsen Bank?
Job Description:
Frandsen Bank is looking for a talented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch customer service and ensuring the highest level of satisfaction with our products and services.
Requirements:
Benefits:
Competitive salary, medical, dental, and vision insurance, 401(k) plan, profit sharing, and training opportunities.
Frandsen Bank is looking for a talented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch customer service and ensuring the highest level of satisfaction with our products and services.
Key Responsibilities:
- Interact with customers to understand their needs and concerns
- Address customer inquiries and resolve issues in a timely and professional manner
- Develop and maintain knowledge of bank products and services to effectively answer customer questions
- Work collaboratively with other teams to ensure seamless customer experiences
- Meet productivity and performance standards
Requirements:
Minimum Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree in business administration or related field preferred
Preferred Skills:
- Customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in Microsoft Office
Benefits:
Competitive salary, medical, dental, and vision insurance, 401(k) plan, profit sharing, and training opportunities.
