Demo

Customer Service Representative

Frandsen Bank
Pine Island, MN Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/17/2025

This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a Customer Service Representative must meet customer expectations of receiving friendly, accurate, and efficient service.

  • Provide superior customer service by being professionally helpful, curious, and courageous
  • Process customer transactions accurately and proficiently
  • Maintain exceptional cash handling skills and accurate balancing
  • Consistently make customer introductions to banking partners to grow relationships
  • Diligently examine all transactions to prevent losses and deter fraudulent activity

Minimum Requirements

  • Obtained or in process of obtaining a high school diploma or equivalent
  • Preferred Skills

  • Customer service experience
  • Cash handling experience preferred
  • Strong verbal and written communication skills
  • Attention to detail
  • Proficiency in computers
  • Salary range for this role is $15.00 to $19.00 per hour, depending on experience.

    We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

    Salary : $15 - $19

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