What are the responsibilities and job description for the Helpful and Courageous Customer Support Specialist position at Frandsen Bank?
We are seeking a proactive and helpful Customer Service Representative to join our team at Frandsen Bank. As a CSR, you will work to ensure a pleasant experience for customers and coworkers. Responsibilities include accurately processing customer transactions, examining for proper endorsements, verifying identity, signatures, and balances.
Job Description
This full-time position involves assisting in community events and promotions, promoting, educating, and advising customers about other products and services in person and through phone calls.
Requirements
- Promptly and accurately process customer transactions.
- Provide excellent customer service, ensuring a positive experience for customers and coworkers.
- Participate in community events and promotions, protecting customers, and helping to deter fraud.
