What are the responsibilities and job description for the CSR Supervisor position at Frandsen Corporation?
Job Duties
- Responsible for managing day to day activities of the customer service department
- Orients team to bank policies and procedures, clearly communicating job duties and responsibilities so individuals may proceed with certainty in the performance of their positions
- Contributes to (and may perform) a minimum of monthly 1:1 meetings with individual team members
- Create a high-performance team by individually coaching each team member to develop skills and abilities aimed at achieving personal and team goals
- Provide superior customer service by being professionally helpful, curious, and courageous
- Proactively maintain a high degree of knowledge of consumer and business banking products and services
- Consistently make customer introductions to banking partners to grow depository, lending, investment, treasury management and trust relationships
- Previous banking experience (required).
- Leadership experience.
- A high level of professional communication, attention to detail, and technical skills are required to provide quality service.
- Must be able to accept and provide strong coaching and feedback.
- Excellent written and verbal communication skills.
- Ability to work independently and also in a team environment.
- High school diploma, post-secondary degree preferred
CSR Driver
Aramark Corporation -
Brainerd, MN
Godfathers Team Member (CSR)
Circle K -
St. Cloud, MN
Team Member (CSR)
Circle K -
Willmar, MN