Mortgage Operations Supervisor

This position will involve the supervision of the mortgage processing and closing teams. The mortgage department consists of residential 1-4 family mortgage loans from Fannie Mae, Freddie Mac, and the FHLB Mortgage Partnership Finance Program, all other secondary market investors, and in-house portfolio loans. Duties will involve customer service, preparing & monitoring regulatory disclosures, managing staff members in two locations, preparing & interpreting mortgage banking policies while analyzing property and income documentation, and other duties involved in the processing & closing of the mortgage loans. The supervisor will contribute to the day-to-day functions and team’s essential duties and responsibilities.

Essential Duties And Responsibilities

• Supervision of the mortgage processing team and mortgage closing teams.
• Contribution to the day-to-day processing and closing mortgage files alongside team.
• Continuously striving to maintain expert knowledge within the mortgage banking industry and regulatory compliance areas.
• Product expert in the following loan types; Fannie Mae, Freddie Mac, FHLB, FHA, VA, RD, and in-house portfolio loans, as well as modifications and renewals.
• Maintain and demonstrate leadership through coaching and leading by example and creating a healthy and positive culture.
• Conduct monthly 1on1s and annul reviews with processing and closing team.
• Lead team meetings and strive to find solutions and efficiencies within mortgage operations.
  
  

Experience

• 5 years in a role related to lending including, but not limited to: mortgage processing, underwriting, or mortgage closing.
• Prior leadership role such as Senior, Team Lead, or Supervisor.
  
  

Education

• Associate Degree (AA) or higher from an accredited college or university. May be substituted with work related experience of a minimum of 5-7 years of loan background in mortgage area.
  
  

Preferred Skills

• High passion for leadership and coaching with the ability to lead through influence rather than position.
• Strong communication skills.
• Superior strength in problem-solving and looking for ways to create efficiencies within processing and closing.
• Excellent organization and attention to detail.
• Knowledge of various mortgage processing/closing software, preferably Encompass.
  
  

Salary range is $60,000 - $65,000 depending on experience.

We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.