What are the responsibilities and job description for the Production Specialist position at Franfund Inc?
SUMMARY / OBJECTIVE: The Production Specialist will primarily be responsible for gathering required loan documentation from clients, verifying their information based on the Lending Specialists’ notes and other data, presenting the finalized loan request package to applicable lenders for approval, and assisting with any needs to close the loan for funding.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
- Assists VP with any assigned projects
- Tailors required loan templates to meet client’s needs, being specific to their small business or franchise concept, based on Lending Specialists’ consultation notes, Franchise Disclosure Documents and any other related data needed
- Ensures all documents required for the loan approval are completed correctly and with accuracy by client, providing guidance when needed
- Uses credit analysis, current bank policies and procedures as well as SBA standard operating procedure guidelines to review client information for any concerns or issues that could result in a loan denial
- Prepares and presents accurate written and oral summaries of the loan request to lenders, to find the best loan offer
- Presents any lender term sheet(s) to the client and explains cons/pros of each offer
- Updates referral sources involved throughout entire process
- Follows up with clients on a weekly or as-needed basis until closed/funded to request or provide information
- Acts as a liaison between lender and client when needed
- Accurately tracks loan status in Salesforce throughout entire process (engaged to closed/funded)
REQUIREMENTS
- High school diploma
- Excellent analytical and mathematical skills
- Experience in loan processing or underwriting
- Strong time management, multi-tasking, and organizational abilities
- Strong attention to detail and accuracy
- Excellent oral and written communication and customer service skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information
- Knowledge of direct/indirect lending products and practices
- Proficiency in full Microsoft Office suite, especially with Excel Outlook
- Can successfully handle >= 50 open, active clients in pipeline
- Win rate (Closed Won/ Total Closed) must be >=50%
CORE COMPETENCIES
- Business acumen
- Communication proficiency
- Customer/client focus
- Negotiation skills
- Problem solving/analysis/critical thinking
- Time management
- Math and finance skills
- Results-driven
- Resourcefulness
- Discretion and independent judgment