What are the responsibilities and job description for the Bespoke Designer/ Fine Jewelry Sales position at Frank Darling - We're Hiring!?
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings more accessible than ever before. We’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category.
We have an immediate, on-site opening for a diamond jewelry sales specialist. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional that thrives in a fast-paced, hands-on environment with strong interpersonal skills.
Key Duties and Responsibilities :
- Respond quickly to inbound phone calls, chats, and emails.
- Guide clients through the process of choosing a stone and finalizing the ring purchase.
- Confidently provide feedback on diamonds clients select from our website.
- Confidently provide real-time diamond recommendations while chatting over the phone or on the website.
- Advise clients on the four c's
- Advise clients on the differences between lab-grown diamonds, natural diamonds, and Moissanite
- Advise clients on all aspects of ring selection, from prong thickness to band thickness, setting style, and wedding band selection
- Empower clients to feel confident in their once-in-a-lifetime purchase
- Meet sales goals and close sales efficiently
- Show diamonds over video chat and in person and articulate the differences between different options
- Work with the house gemologist to source, select, and present diamonds
- Maintain and nurture client relationships as the main point of contact for all sales
Requirements and Experience :
Job Details :
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