Customer Experience Specialist

Frank Gay Services, Orlando, FL is calling, and so should you!

Ready to take your career from good to GREAT? Frank Gay Services is building the dream team that will define excellence in customer service.

Why Join Us? Because Frankly We’re Awesome!

At Frank Gay Services, you’re not just another voice on the line. You’ll step into a fun, supportive workplace where your voice is heard loud and clear. Whether you're handling a customer call or collaborating with your team, we offer an environment where your talent shines, and your career grows!

What’s in it for you?

• $18.00 Hourly
• Clear career paths with room to grow (we love promoting from within)
• Ongoing training and coaching
• PTO after 90 days
• Paid holidays (who doesn’t love some perks?)
• Birthday pay, weekly pay, and so much more — check the full list below!
  
  
  

Perks That Make Us a Game-Changer

• Flexible schedules that fit your life
• Weekly pay
• Medical, dental, and vision coverage (we’ve got you covered)
• 401K with matching IRA options
• Education assistance
• Paid life insurance
• A company cell phone
  
  
  

What YOU Will DO

• Ability to work as a team
• Daily inbound calls and follow ups
• Time management and prioritization
• Schedule appointments
• Communicate effectively and document accounts
• Educate customers throughout their project
  
  
  

What we Need from YOU

• 1-year minimum call center experience
• Team lead experience preferred
• Familiar with plumbing, electrical, and HVAC terminology
• Service titan experience is a plus!
  
  
  

Are you ready to dial up your future?

Submit your application today and let us call you for an interview!