What are the responsibilities and job description for the Dispatcher position at Frank Gay Commercial Services?
Overview
Frank Gay Services is looking to add Dispatchers to our GROWING TEAM!
If you like to stay busy, know how to prioritize, and work well in a high-volume atmosphere, this could be the right fit for you!
The successful candidate will be a goal-oriented mindset. This role is key for those who like to help others, and serve both internal and external customers quickly and efficiently!
Pay Range: $17.00/hr - $19.00/hr
Schedule Options:
- Daytime Shift
Why Join THIS team?
- Weekly Pay
- Birthday pay
- Robust benefits package; health, dental, vision insurance, prescription coverages
- Paid life insurance
- Matching 401K & IRA
- Paid Training
- PTO After 90/days
- Paid Holidays
- Career Advancement opportunities
- Parental Leave
What YOU will do: Deliver exceptional customer service Work in a team environment
- Manage a dispatch switchboard
- Drive revenue and help meet the market goals
- Scheduling and routing of technicians based on skill set and customer needs
- Work closely with department management on service, sales and installation calls
- Process payments over the phone
- Help others and feel great doing it!
What you need:
Minimum 2 years Dispatch experience preferred but not required
Call center customer service skills required
Must be able to work in a fast-paced environment
Must be able to prioritize tasks.
Service Titan experience is a major plus!
Responsibilities
Who/What Are We Looking For?
We are looking for someone who is personable, a team player and is eager to learn! This position is full time (hours are 8:00 am - 5:00 pm Monday - Friday). If you believe you meet the skills listed above, please submit your resume.
Qualifications
The ideal candidate will have the following skills:
- Dispatch experience
- Bilingual is preferred, but not required
- Strong computer skills
- 40 WPM
- Customer Service Experience
- Strong phone skills
- Ability to work well in a fast-paced environment
Salary : $17 - $19
