What are the responsibilities and job description for the HVAC Comfort Consultant position at Frank Gay Residential?
Overview
The HVAC Comfort Advisor is primarily responsible for selling profitable installation jobs. They oversee jobs through scheduling, completion, collection, and referral.
What we offer you:
Pay Range: $50,000 - $110,000/yr
- Full-Time Schedule
- Year-Round work
- Birthday Pay
- PTO after 90 days
- Parental Leave
- Paid Training
- Weekly pay
- 7 Paid Holidays
- Employee Relief Fund & PTO Gifting
- Education & Tuition Assistance
- Fully stocked company vehicle, gas card, cell phone, tablet, and uniform
- Robust benefits package – health, dental, vision insurance, 401k match, IRA, and more.
- Employee Discounts
- Employee Referral Bonus
- Career growth opportunity
What you will do:
- Educate customers in new comfort systems.
- Execute sales presentations as outlined in Frank Gay Services sales procedures, building the value greater than the customer’s investment.
- Maintain a professional attitude and appearance.
- Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are.
- Obtain customer authorized agreement for all jobs.
- Complete proposals and price jobs to our customers within the guidelines set forth by the Company standards.
- Actively pursue referrals from satisfied customers.
- Follow up site visits to assure quality, and 100% customer satisfaction.
- Ensure profitability of the department by accurately proposing all jobs, using book pricing, with an emphasis on quality and value.
- Review all jobs with the department manager.
- Communicate with our support staff, in a timely and efficient manner details of jobs, financing, and job scheduling.
- Submit via email pictures and required forms in a timely fashion and describe in detail the specifications to finish the job as was promised to the customer.
- Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms.
- Maintain contact with Installers and customers during installation to ensure a quality system is installed.
- Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income.
- Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics.
What you need:
- High school diploma.
- Must pass a drug screen, background, and motor vehicle check
- Possess at least 3 years of Sales experience.
- 1 year of HVAC experience preferred
- Physical dexterity
- Flexible working hours day/nights/weekends
Salary : $50,000 - $110,000
