What are the responsibilities and job description for the Plumbing Service Supervisor position at Frank Gay Residential?
Overview
Seize the opportunity to elevate your career and make a significant impact as a Plumbing Supervisor with our dynamic plumbing team at Frank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets.
What We Offer You:
Pay Range: 65,000 - 80,000 / yr
Benefits:
- Medical, Dental, Vision, Group Life, & HSA
- Matching 401k benefits
- On-going training & development
- Career Advancement Opportunities
- Company take-home vehicle, gas card, uniform, ipad and company phone
- Paid Holiday
- Paid Vacation
- Weekly pay
What You Will Do:
- Manage the performance of plumbing technicians in the field via phone and onsite visits.
- Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met.
Hire, train, and develop a team and manage the team of plumbing technicians.
- Manage plumbing technician board through Service Titan
- Implement and enforce a quality control process throughout the department
- Address and resolve customer issues
- Be a champion of the Frank Gay Service culture and Live the Core Values
What You Will Need:
- At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services.
- At least three years (3) Plumbing supervisor experience with an ability to train others.
- In home services Industry knowledge and experience
- Must be willing to work outdoors in any weather conditions.
- Experienced and high-performing residential plumbing calls
- High Technical aptitude with troubleshooting and resolving plumbing issues
- Experience training junior technicians and establishing a career path for growth
- Proactive, someone who takes ownership
- Service Titan Software experience a plus
- Open Schedule Availability compatible with the demands of the business
- Open to learning and working with technology
- Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week.
