What are the responsibilities and job description for the Appointment Coordinator Sales position at Frank Kent Cadillac?
Description of the role:
The Automotive BDC Sales role at Frank Kent Cadillac is an exciting opportunity for individuals who are passionate about the automotive industry. As an Appointment Coordinator Sales, you will play a crucial role in assisting customers with their vehicle purchasing needs.
Responsibilities:
- Handle inbound and outbound calls, emails, and online chats to assist customers in setting up appointments and answering their inquiries
- Follow up with potential buyers to provide information and updates on available vehicles
- Build and maintain strong relationships with customers through exceptional customer service
- Assist sales team in generating leads and setting up appointments for test drives
- Conduct follow-up calls after vehicle purchases to ensure customer satisfaction
Requirements:
- Prior experience in sales or customer service, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced, goal-oriented environment
- Proficient computer skills and experience with customer relationship management (CRM) systems
- Strong organizational and time management skills
Benefits:
- Competitive salary ranging from $36,000 to $60,000 per year
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid vacation and holidays
- Employee discounts on vehicles, parts, and services
About the Company:
Frank Kent Cadillac is a renowned automotive dealership located in Fort Worth, Texas. We are committed to providing exceptional customer service and offering a wide selection of Cadillac vehicles. With a strong presence in the community, Frank Kent Cadillac has been serving customers for over 80 years.
Salary : $36,000 - $60,000
