What are the responsibilities and job description for the Service Greeter position at Frank Kent Motor Company?
Description of the role:
The Service Greeter at Frank Kent Motor Company is responsible for providing exceptional customer service and creating a positive first impression for customers who visit our service department. The role requires strong communication skills and a friendly, approachable demeanor.
Responsibilities:
- Greet customers in a friendly and professional manner as they arrive at the service department
- Direct customers to the appropriate service advisor or department
- Answer customer inquiries and provide basic information about our services
- Assist in maintaining a clean and organized service department
- Coordinate with service advisors to ensure smooth customer flow and minimize wait times
Requirements:
- Excellent communication and customer service skills
- Friendly and outgoing personality
- Ability to remain calm and composed in a fast-paced environment
- Basic computer skills
- Prior experience in a customer service role is a plus
Benefits:
We offer competitive compensation of $0 per hour and provide a positive work environment where employees are valued and supported. As part of our team, you will have the opportunity to grow your skills and advance in your career.
About the Company:
Frank Kent Motor Company is a reputable automotive dealership located in Fort Worth, Texas. We have been serving the community for over 80 years and are committed to providing exceptional customer service. With a wide range of new and used vehicles, as well as a state-of-the-art service department, we strive to meet the needs of each and every customer.
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