Service Greeter (A)

Do you want to get your foot in the door at a great organization with competitive compensation and an excellent working environment?

No automotive experience is required!

What Youll Get From Us

• Earn between at least $36,000 per year
• $400/month vehicle payment subsidy
• Tenure bonuses
• Outstanding employee and friends/family discounts off vehicles and parts/service
• Full Benefits package
  • Medical, Dental, Vision benefits 50% employer supplemented
  • 401k up to 25% discretionary employer match
  • Flexible Health Insurance with HSA company contribution
  • Company-paid life insurance, short and long term disability coverage
  • Employee discounted Vehicle purchase programs
  • Brand lease subsidy available

Family and Work-Life Balance Benefits

• 5-day work week and 40 hours / week
• Up to 4 weeks of paid vacation and paid holidays
• Gym membership discount
• Education reimbursement
• Paid parental/maternal leave
• Always closed on Sundays

What Youll Do

• Meet and greet service customers promptly in a professional and courteous manner.
• Answer customer inquiries and confirm/schedule appointments
• Assist the Service Advisors and provide administrative assistance as needed.
• Liaison between the service, sales and parts department.
• Update customer lead information
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Contact customer base on current marketing incentives
• Computer and internet skills -emails, CRM, listing cars
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.

Qualifications:

• Valid Driver license required
• High School Diploma or equivalent preferred
• Ability to pass a background check and drug screen
• Overachieving attitude and enhanced work ethic
• Be able to work outdoors in a variety of weather conditions and temperatures
• Lift and move objects up to 25 pounds occasionally
• Selling ability is essential!
• Service or hospitality industry experience, a PLUS!
• Automotive experience, a PLUS!
• Must be able to work weekends.
• Must be willing to work as part of a team.
• Must be engaging, inquisitive, curious with an always willing to help attitude.
• Must have the drive, passion and confidence to be successful.
• A desire and ability to work in a performance and process driven environment.
• Excellent customer satisfaction skills.
• Professional appearance and work ethic.
• Self-starter and self-motivator.
• Enthusiastic with high energy throughout the workday
• Great attitude with high-energy.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• Valid Drivers license, Background Check, and Drug Screen required

We align everything we do at work with our Vision Statement -

We are here to take exceptional care of of our team members, our clients, and our community

Our Core Values are foundational to our success -

• Initiative - Ability to do what needs to be done without having to be asked
• Commitment - Both a loyalty to our company as well as determination to complete your job to the best of your ability.
• Attitude - Having a positive attitude is the difference between success and failure.
• Teamwork - major driver behind our team morale as well as client satisfaction
• Continuous Improvement - Excellence is a moving target.

About Frank Leta:

What sets Frank Leta Automotive apart from the competition? We are a family-owned, employee-centric, community engaged and values driven company. It requires great people to provide great service, which is why we invest so much time recruiting and training our team. We believe in hiring our employees at entry level positions and providing them with an opportunity to travel a career path within our organization.

At Frank Leta we strive to make every customer a customer for life. The Leta family and our dedicated team have proudly served the St. Louis area since 1965. Our promise is to keep delivering the same top-notch service and value that our community has come to expect for all of our dealerships throughout the years