Shop Foreman

Frank's Supply Company is a major supplier of construction tools and equipment with our focus on both sales and rental. We are currently seeking a qualified SHOP FOREMAN for our Albuquerque NM location.

Summary of Position Responsibilities:
The Shop Forman’s objectives are to supervise mechanic and yard personnel, direct repairs and maintenance of equipment, to provide the best possible service to Frank’s Supply customers and provide a comfortable, safe and enjoyable work environment for our employees.

Specific Tasks and Responsibilities:

• Supervise and train mechanic and rental yard personnel for best efficiency according to knowledge and proficiency.
• Communicate with the corporate rental manager and store manager on a daily basis.
• Oversee the dispatching of the field service mechanics in an effort to reduce the down time of our rental customers and be most cost efficient.
• Develop and manage a staggered daily work schedule for personnel in an effort to reduce overtime.
• Oversee and manage all customer and internal work orders on a daily basis.
• Work directly with parts department in an effort to expedite the parts that are needed for equipment repairs in an effort to reduce the amount of down time.
• Oversee and manage all paperwork on a daily basis.
• Responsible for making sure the shop and yard is kept clean and organized.
• Provide back-up for mechanics and yard when needed.
• Coordinate with store manager for vacations for mechanics and yard personnel to assure proper coverage.
• Assist in soliciting and interviewing applicants for new employment.
• Oversee and manage monthly safety meeting with all personnel.
• Investigate and find solutions for customer or employee complaints.
• Work directly with HR and store manager with write-ups on employees under performing or not following company policy.
• Work directly with HR and store manager when terminating an employee.
• Assist other department managers in answering questions, product application and expediting deliveries.
• Communicate with store manager on shop tool requirements as needed. Must be able to identify, evaluate, and assimilate information before making quality decisions
• Participate in personal development including activities as directed by management which can include:

• Perform special projects, participate on project teams, and other tasks as assigned by management

Working Conditions and Physical Requirements:

• Sitting, standing or kneeling for extended periods of time
• Good eyesight and hearing
• Noisy environment must not be easily distracted
• Overtime; can be on short notice
• Deal with customers and employees
• Overhead reaching, climbing and lifting
• Consistently able to lift up to 70 pounds
• Good memory
• Equipment and job resources consistently used include the computer and related technologies, telephone, fax machine, copier, and calculator

Qualifications:

• 3-5 years rental industry & mechanic experience essential
• Good managerial skills
• Excellent customer service and communication skills
• Good telephone etiquette
• Excellent questioning and problem solving skills
• Excellent reading and comprehension skills
• Basic math skills
• Technical competence
• Good attitude and interpersonal skills

EQUAL OPPORTUNITY EMPLOYER MINORITY / FEMALE / VETERANS / DISABLED
Frank's Supply is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, gender identity, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
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