What are the responsibilities and job description for the Logistics Manager position at Franke?
Date: Dec 16, 2024
Location: Smyrna, TN (Tennessee), US
Company: franke
About Franke
We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.
The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.
About the job
SUMMARY
Responsible for directing the day-to-day activities of the Centralized Logistics Department. Logistics will advance the current logistics programs, increase service to our customers, decrease cost, and improve simplicity. Ensures timely and accurate delivery of goods. Responsible for designing and implementing improved process or operational policies.
Your tasks
- Managing all aspects of the Centralized Logistics Department (multiple Franke North America business units) to include but not limited to freight quoting, problem solving, freight auditing (internal and external), freight payment, claims processing, drop ship processing, data entry of non-Connect Ship orders, shipped not invoiced monitoring, and international shipping coordination
- Directing month end freight accrual
- Directing a proactive tracking system
- Overseeing freight routings for all shipping locations
- Pulling, processing, and/or reviewing daily reports as necessary
- Coordinating and assisting with the appropriate departments(s) and/or person(s) to ensure customer requests and/or needs are met
- Directing and implementing strategic plans to accommodate corporate goals
- Implementing standards, policies, and procedures in the logistics department that align with department and corporate goals
- Developing and maintaining SOP’s for the Logistics Department
- Overseeing Hazmat/Dangerous Goods compliance, training, procedures, and implementation of changes
- Coordinating U.S. Customs clearance for international shipments
- Overseeing full truck and less than truckload scheduling to reduce cost and improve service
- Improving the collection, reporting, and distribution of shipping data
- Coordinates, with Human Resources, all aspects of employee relations including but not limited to, employee interviewing, hiring, coaching, counseling, disciplinary action, complaints, scheduling, training and development, etc.
- Reliable attendance is a must
- Other duties as assigned
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Management - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
- Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Safety and Security - Knowledge of relevant equipment, policies, procedures, regulations, and strategies to promote a safe environment.
- Transportation - Knowledge of principles and methods for moving goods by air, rail, sea, or road, including the relative costs and benefits.
- Intermediate Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Intermediate Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Intermediate Reasoning Skills - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills - MS Word, MS Excel, PBS, Connectship
- BS/BA Degree (Experience may substitute for education)
- 5 yrs. Experience in Import/Export
- Directly supervises staff
What we offer you
- Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1
- Free onsite clinic
- Free life insurance
- 401k match up to 4%
- Paid time off and 11 holidays.
Contact details
For more information see: www.franke.com
Important information for all executive search companies, headhunters and HR consultants
The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.
