What are the responsibilities and job description for the Manager On Duty position at FRANKENMUTH BAVARIAN INN LODGE?
Job Summary
This is a full-time position that requires the ability to control activities and direct employees in a 360-unit hotel. The ideal candidate will have an associates degree or equivalent experience, as well as the ability to handle emergency situations and provide effective written and verbal communication.
Key Responsibilities
- Direct employees and ensure they are following policies and procedures.
- Provide training on safety, security, and emergency procedures.
- Ensure the security of the building and property.
- Manage emergency situations and guest complaints.
Requirements
- Associates degree or minimum 2 years' experience in a related position.
- Minimum one year learning period in this position at Bavarian Inn Lodge.
- Ability to handle emergency situations.
- Effective written and verbal communication skills.
- Able to cope with high-pressure situations and guest complaints.
About Us
Bavarian Inn Lodge is committed to providing excellent customer service and ensuring the safety and security of our guests and employees.