Demo

Auto Claims Adjuster

Frankenmuth
Yarmouth, ME Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/18/2025

Summary : Under general supervision and following standard procedures with independent judgment, investigates, evaluates and resolves / disposes of automobile claims to determine the extent of company liability; may include determination and evaluation of coverage, liability and damage in accordance with policy provisions by performing the following duties.

Essential Duties and Responsibilities :

  • Follows corporate policies, procedures, and fair claims handling practices
  • Investigates claims to determine validity and extent of liability, including :
  • Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
  • Reviews and evaluates documentation, including applications, reports, and statements

Monitors appropriate claim outcomes through self-audit process

  • Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
  • Ensures legal, regulatory and fair claims handling compliance
  • Sets or recommends reserves based on results of claim investigation.
  • Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports.
  • May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including :
  • Conducts in-depth interviews and / or scene inspections
  • Attends settlement conferences and / or trials
  • May serve as a member of project teams, contributing to the achievement of project objectives.
  • May provide leadership to junior staff by training and providing guidance. May provide input to management regarding junior staff performance.
  • Performs other duties as assigned.
  • Qualifications :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education / Experience :

    Level 4 : Two to four years related experience and / or training; or associate's degree (A.A.) from two-year college / technical school; or equivalent combination of education and related experience / training.

    A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship / support is available for this position, including for any type of U.S. permanent residency (green card) process.

    Other details

  • Pay Type Salary
  • Apply Now

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