What are the responsibilities and job description for the Medical Office Receptionist position at Frankford Podiatry Associates PC?
Overview
We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing exceptional customer service, and ensuring smooth administrative processes within our medical facility. This role is crucial in creating a welcoming environment for patients while efficiently handling various administrative tasks.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage front desk operations, including answering phone calls and responding to inquiries.
- Schedule appointments and manage the appointment calendar effectively.
- Verify patient insurance information and assist with insurance verification processes.
- Utilize medical software systems such as epic, Chartmaker for patient management.
- Maintain accurate patient records and ensure compliance with confidentiality regulations.
- Assist with medical administrative support tasks as needed, including filing , faxing and data entry.
- Communicate effectively with healthcare providers regarding patient needs and appointments.
- Handle billing inquiries and provide necessary documentation to patients.
- Assist healthcare provider with patient treatment and care.
Experience
- Previous experience in a front desk role within a healthcare setting is preferred.
- Familiarity with dental terminology and medical office management practices is advantageous.
- Proficiency in using electronic health record systems such as eClinicalWorks or Athenahealth is a plus.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
Join us in providing exceptional care to our patients while supporting the operational success of our medical practice!
Job Types: Full-time, Part-time
Pay: $14.00 - $18.08 per hour
Expected hours: 18 – 35 per week
Benefits:
- 401(k)
- Health insurance
- Vision insurance
Medical Specialty:
- Podiatry
- Wound Care
Schedule:
- Afternoon shift
- Monday to Friday
- Morning shift
Work Location: In person
Salary : $14 - $18
