What are the responsibilities and job description for the PERFORMANCE MGMNT CLERK (ATS) position at FRANKLIN COUNTY CLERK OF COURTS?
CLASSIFICATION PURPOSE:
The primary purpose of the Performance Management Clerk classification is to conduct random audits of title transactions completed by employees for compliance to best practices and applicable laws.
JOB DUTIES:
Examines transactions, records, prepares, and submits audit findings, and makes recommendations to management. Reviews monthly reports. Completes reconciliation process to resolve exceptions identified on the report. Works in conjunction with Auto Title Records Team. Conducts routine audits of exempted, voided, and out-of-state title transactions for compliance to best practices and applicable laws. Conducts special audits for management such as those required to discover mechanics of detected fraud and to develop controls for fraud prevention. Audits new employee title transactions for several weeks after the initial training period.
Manages special projects as directed. Drafts written correspondence to customers, dealers, and other entities as necessary. Provides recommendations for updates to training material based on current trends. Demonstrates knowledge of Clerk of Courts’ Auto Title operations, ATPS computer system, and EDIS/FileNet system. Maintains regular and predictable attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
MAJOR WORKER CHARACTERISTICS:
Knowledge of employee development; office management; agency policies & procedures; government structure & process. Skill in word processing; equipment operations. Ability to deal with problems involving several variables in familiar context; apply principles to solve practical, everyday problems; define problems, collect data, establish facts & draw valid conclusions; deal with many variables & determine a specific action; add, subtract, multiply & divide whole numbers; complete routine forms; maintain accurate records; prepare meaningful, concise & accurate reports; gather, collate & classify information about data, people or things; cooperate with co-workers on group projects; handle sensitive inquiries from & contacts with officials & general public.
MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT:
Highschool diploma or GED with (2) year’s title, customer service, office administration, or related experience; or any equivalent combination of training and experience.
Additional Requirements
No special license or certification is required.
Supervisory Responsibilities
None required.
UNUSUAL WORKING CONDITIONS:
This is an unclassified position that serves at the pleasure of the Clerk of Courts. May need to travel to meetings, training sessions, or other work-related appointments. May be required to work evenings, weekends, or holidays.
