What are the responsibilities and job description for the Client Analyst position at Franklin County Department of Human Resources?
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Ensure agency standards of operation, procedures, and protocols are followed in each Guardian ad Litem case. Document ongoing cases and volunteer supervision issues. Review volunteers' monthly reports and offer feedback, including requests for additional information, to the volunteer. Provide monthly updates to the appropriate data entry staff member; update the visit audit spreadsheet; and provide coaching to the volunteer. Perform home visits as needed to support the volunteer. Provide additional Guardian ad Litem support as needed. Refer all legal matters to the agency staff attorney. Maintain physical case binders and prepare and submit Volunteer Assignment Requests (VAR) as needed.
Consult with the agency staff attorney and client analyst supervisor regarding the resignation or reassignment of a volunteer or any case requesting a "Staff as Guardian ad Litem" approval.
Maintain related documentation and reports as required by local, state and federal guidelines. Gather statistical information regarding work activities. Maintain contact logs. Document all work activities in case files. Attend conferences, workshops, and training, as required. Maintain regular and predictable attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Bachelor's degree in management, project management, social work or related field; or any four (4) year combination of related training and experience.Must maintain a valid Ohio driver's license. Must meet background check requirements.
Supervisory Responsibilities: None required.
Salary : $20
