Rehabilitation Technician and Patient Service Representative

Description

Job Title: Rehabilitation Technician and Patient Service Representative

Department: Rehabilitation Services 

Reports To: Director of Rehabilitation Services 

FLSA Status: Non-Exempt

Hours: 40/week

Shift: Days

Here at Franklin County Medical Center, we have a vision: be the premier healthcare provider and facility of choice for the community. A non-profit critical access hospital, we house 20 beds in our acute care facility and 35 beds in our nursing facility. With three operating rooms, a procedure room, and advanced technology, we provide excellent care for our surgical patients. Our recently constructed 24,000 square feet medical office provides valuable access, accommodations, and services to the community. FCMC was recognized as one of the “Top 100 Critical Access Hospitals” in the nation for four consecutive years from 2017-2020. Always striving for improvement, our goal is to be in the top 20 critical access hospitals. 

As the largest employer in Franklin County, we understand that all of our team members are vital to upholding our high standards. We show our appreciation through competitive wages, flexible scheduling, encouraging a healthy work/life balance, and providing opportunity for education and growth through tuition assistance and promotions.

WHAT FCMC CAN DO FOR YOU

We offer a range of amazing benefits for our full-time employees, including:

• Medical
• Dental 
• Vision
• Basic Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability 
• Retirement Plans
• Paid Time Off
• Employee Illness Bank
• Paid Holidays

Part-time employees can enjoy Medical, Dental, Vision, Basic Life Insurance, Voluntary Life Insurance, Short Term Disability, Long Term Disability, Retirement Plans, and Paid Time Off. 

WHAT YOU CAN DO FOR FCMC

Our Rehabilitation Technicians assist the Therapists and Therapist Assistants in performing rehabilitative services for our patients. Along with that, the Patient Services Representative aspect of this role involves promoting a positive experience for patients in our Rehabilitation Services Clinic. More specifically, some of these vital responsibilities include:

• Preparing treatment areas and transporting and positioning patients
• Assisting with the completion of therapy treatment plans
• Communicating with patients, families, friends, and members of the healthcare team to promote optimal benefits of rehabilitative care
• Ensuring that needed supplies are available to Therapists and Therapist Assistants
• Actively participating in ways to improve the program, including providing input into the budgetary planning process, contributing to the cost-effectiveness of services, and establishing and maintaining positive relations with all clients
• Assisting patients with the check-in process
• Escorting patients to the right treatment areas
• Performing routine clerical tasks that support the patient care process

Requirements

Qualifications:

• High school diploma or equivalent
• Successful completion of Rehabilitation Technician Training and Competency Program
• Prior healthcare experience or current Therapy student preferred
• Good communication skills, both written and oral, in English
• Basic mathematical skills to accurately add, subtract, multiply, and divide using whole numbers, fractions, and decimals
• Excellent interpersonal skills in order to work cooperatively with team members and patients/clients
• Basic computer literacy 

Essential Job Functions:

• Regular and predictable attendance is required
• Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hand and arms; stoop, kneel, crouch, crawl, or twist
• Frequently able to move, push, pull, or lift up to 50 pounds
• Specific vision abilities include close, distance, color, and peripheral vision
• Must maintain an environment conducive to safety for staff, patients/clients, and visitors
• Must comply with HIPAA and patient privacy
• Must wear PPE as situations require 

Work Environment:

• FCMC operates 24 hours per day each day of the year: operational needs of departments may require that you be available to work all shifts, weekends, and holidays to meet the needs of the patients
• Potential exposure to blood, body tissue, fluids, contagious diseases, and hazardous waste
• Occasional exposure to bodily injury, loud or unpleasant noise, unpleasant odor, and emotional or physical stress 

The Location:

Located in southeast Idaho, Franklin County is surrounded by the beautiful Rocky Mountains, giving ample opportunity for outdoor recreation. However, being less than thirty minutes from Logan, Utah and one hour from Pocatello, Idaho provides locals with a variety of shopping, dining, and entertainment options both here in the county and in nearby cities. Franklin County Medical Center invites you to make Franklin County your new home and join us in offering top-notch healthcare to your new community.