Director, ERP

Department: IT

Location: US - Indiana - Fort Wayne

Description

Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.


Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.

Join us to create a better future while growing professionally in a supportive environment!

MOVE FORWARD WITH US

What you will be doing:

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  Service Operations & Support – Manages Incident and Service Request tickets in ServiceNow, resolves JDE Edwards ERP issues, provides off-hours support, and ensures SLA compliance while identifying recurring issues for process improvement.


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  Request, Change & Asset Management – Oversees change requests, ensures SOX compliance, manages software inventories, and enforces ERP software standards across the company.


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  Project Management – Leads and oversees ERP implementation projects, ensures alignment with IT development processes, tracks project success based on time, budget, and rework metrics, and prepares presentations for stakeholders.


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  Portfolio Management – Leads a team managing technology standardization, prepares annual evaluations, strategic plans, and roadmaps, and facilitates council meetings to prioritize projects and budgets.


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  Budget & Vendor Management – Manages an annual budget of approximately $5M, prepares forecasts, negotiates vendor contracts, and tracks capital appropriations for projects.

Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.

• Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.


• Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.


• Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.


• Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:

• Bachelor's degree in computer science, computer information systems, or a related degree (required).


• 15 years of application development or ERP experience, including at least 5 years of management experience.


• Communication & Collaboration: Clear and concise communication, both written and oral; effective meeting facilitation and presentation skills to engage internal teams, customers, and leadership.


• Project Management & Problem Solving: Strong decision-making, project planning, risk management, and the ability to solve complex issues through logical, systematic approaches.


• Business Process & Strategic Planning: Deep understanding of business processes, requirements definition, and the ability to plan, manage, and evaluate projects while aligning with long-term strategic goals and budgets.

Don't feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.

Company Values & Benefits

FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:

• Hybrid remote work arrangements


• Generous paid time off & holidays


• Paid parental leave & on-site motherhood rooms


• On site café & complimentary beverage stations


• Indoor fitness facility & outdoor walking paths


• 401(k) with matching & service contributions


• Health, dental, vision, life insurance


• Short & long-term disability


• Fertility & adoption support


• Undergraduate & graduate tuition reimbursement


• Professional development assistance


• Health & wellness programs

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.