What are the responsibilities and job description for the Field Service Engineer position at Franklin Electric?
Department: Engineering
Location: US - Remote
Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
This role is required to reside within the following territory: PA, NY, DE, or MD.
MOVE FORWARD WITH US
What you will be doing:
- Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
- Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
- Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
- Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
- Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
- Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
- Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
- Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
- Writes reports, business correspondence, and policy/procedure manuals.
- Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
- Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.
- Travels 50 percent of the time, including up to 50 percent overnight travel.
- Degree in business administration, computer technology, engineering, or a related field (Associates degree required but bachelor's degree preferred).
- Five plus years of related water systems or industry experience (preferred).
Company Values & Benefits
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
- Generous paid time off & holidays
- Paid parental leave & on-site motherhood rooms
- On site café & complimentary beverage stations
- Indoor fitness facility & outdoor walking paths
- 401(k) with matching & service contributions
- Health, dental, vision, life insurance
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Professional development assistance
- Health & wellness programs
