What are the responsibilities and job description for the Help Desk Manager position at Franklin Fitch?
⭐Help Desk Manager | Manhattan, NY | $90,000-$110,000⭐
🌟 Are you an experienced Help Desk Manager looking for your next challenge?
🌟 Do you want to work for a leading IT Managed Service Provider?
🌟 Do you want to work with cutting edge technology that is revolutionizing the industry?
Look no further!
✋
We are looking for a Help Desk Manager to join a dynamic team for a leading MSP in Manhattan! You will be working in a fast paced, detail orientated environment, with a team of dynamic individuals.
Responsibilities
- You will manage the service desk team's daily activities.
- You will function as the customer's escalated point of contact for problems that have been escalated by the team.
- You will manage the process of implementing change efficiently and effectively.
Key Requirements
- MSP experience is preferred.
- You will need previous management experience.
- You will need good communication skills.
- You will need experience in leading people and getting results with a strong customer orientation.
What's in it for you?
- Salary range of $90 - 110k
- Be part of a growing team committed to excellence
- Excellent benefits that go beyond the basics
- Great opportunity for advancement
The company are looking to begin conversations and interviews from this week, to secure an interview slot, send in an application, send me over a message or send your resume into the details below!
s.finn@franklinfitch.com
Salary : $90,000 - $110,000
