What are the responsibilities and job description for the Senior System Administrator position at Franklin Fitch?
Are you an experienced Systems Administrator with experience within the Managed Services space?
We are currently seeking a Senior Systems Administrator due to our continued growth. In this role, you will oversee complex technical projects, offer expert-level support, and take responsibility for:
Day-to-day responsibilities:
- Troubleshoot and resolve technical issues for end users.
- Design, implement, and maintain cloud infrastructure solutions.
- Support a variety of Microsoft technologies, including Windows Server, SQL, Office 365/Exchange, and SharePoint.
- Manage virtual environments such as VMware and Hyper-V.
- Oversee backup and disaster recovery solutions.
- Configure, install, and manage network services and devices, including routers, firewalls, and WAN/LAN connectivity.
- Coordinate with third-party vendors and IT teams for problem resolution.
- Communicate updates to customers regarding ticket progress, changes, and outages.
- Maintain thorough system documentation, including reviews and improvement recommendations.
- Log all work, expenses, and time as service tickets in the system.
- Perform additional tasks as required.
Requirements:
- A degree in the IT field or equivalent experience.
- Preferred certifications: MD-102 or VCP 6/6.5.
- 7 years of experience in IT, preferred.
- Familiarity with Cisco, Meraki, Datto, VMware, Office 365, and Mac OS is a plus.
- Experience with AWS or Azure is a bonus.
- Strong communication skills and the ability to collaborate effectively with a team.
- High organizational skills and attention to detail with the ability to handle multiple tasks.
- A passion for contributing to the growth of a dynamic company and client base.
Salary : $100,000 - $120,000
