Practice Manager

Oversees the day-to-day operations of a medical spa, managing staff, ensuring high-quality patient care, maintaining compliance with regulations, and driving business growth by overseeing scheduling, marketing, sales, and financial performance, while collaborating closely with medical professionals to deliver aesthetic services effectively.

Key responsibilities

• Staff Management:
• Recruit, hire, and train spa staff including estheticians, front desk personnel, and other support staff.
• Supervise staff performance, provide feedback, and address any issues.
• Conduct staff meetings to communicate updates and goals.
• Operational Oversight:
• Manage daily operations of the med spa, including scheduling appointments, patient check-in/check-out, and room management.
• Monitor inventory levels of products and supplies, ensuring proper ordering and stock rotation.
• Implement and maintain efficient systems for patient records, billing, and compliance with HIPAA regulations.
• Patient Care and Satisfaction:
• Ensure a welcoming and professional environment for all patients.
• Address patient concerns and complaints promptly.
• Monitor patient feedback and implement improvements based on feedback.
• Financial Management:
• Develop and manage the med spa budget, tracking revenue and expenses.
• Analyze financial data to identify areas for cost reduction and revenue enhancement.
• Set sales goals for staff and monitor performance against targets.
• Marketing and Sales:
• Collaborate with the marketing team to develop and execute marketing strategies to attract new patients.
• Manage patient retention initiatives.
• Train staff on sales techniques to promote services and retail products.
• Compliance and Quality Assurance:
• Ensure adherence to all local, state, and federal regulations related to medical spa operations.
• Maintain proper documentation and records for all procedures.
• Conduct regular quality assurance reviews to maintain high standards of care.
• Collaboration with Medical Professionals:
• Work closely with the medical director to coordinate patient care and treatment plans.
• Communicate effectively with medical providers regarding patient needs and concerns.

Required Skills and Qualifications:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Experience in the beauty or healthcare industry, preferably within a medical spa setting
• Knowledge of aesthetic treatments, including injectables, lasers, and skincare procedures
• Proficiency in Microsoft Office Suite and practice management software
• Business acumen and understanding of financial management
• Ability to multitask and prioritize tasks effectively

Job Type: Full-time

Pay: $35.00 - $50.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Managerial: 5 years (Preferred)

Ability to Commute:

• Franklin, TN 37067 (Required)

Work Location: In person

Salary : $35 - $50