What are the responsibilities and job description for the BILLING SPECIALIST position at Frankston Packaging Company?
We are currently hiring responsible, creative, and detail-oriented team players who are willing to learn and grow with the organization. We offers a comprehensive benefits package that includes group health insurance, dental, vision, life, PTO, and 401k with company match! We are currently searching for a Billing Specialist to join our team.
Position Summary
This position is responsible for billing end clients for services and fees for performance of duty. The Billing Specialist will review cases to determine which fees can be billed based on pre-defined criteria, by client.
The Billing Specialist ensures billing is completed in accordance to company and state compliance requirements, client SLA (Service Level Agreement); while meeting company performance goals associated with accuracy, timing, and overall productivity.
In addition, this position monitors and reports risk associated with billing issues, discrepancies, invoice submissions failures, and other pertinent information, and takes appropriate action to notify management to minimize risk to the company.
Essential Duties and Responsibilities :
- Log into daily billing queues and applicable platforms to review and submit invoices.
- Answer inbound phone calls daily.
- Check and respond to client emails for respective clients within one business day of email receipt; some inquiries require faster response time due to compliance requirements.
- Ensure billing tasks are completed according to SOP, are accurate, and are billed according to client SLA.
- Maintains company and client documentation and records related to billing.
- Fosters a positive and motivating work environment through effective communication and collaboration, while maintaining flexibility and professionalism.
- Contributes to company growth and profitability by ensuring their performance meets company goals and KPIs.
Job Requirements :
Supplemental pay types :
Equal Opportunity Employer M / F / D / V
Job Type : Full-time
Pay : From $29.00 - $70.00 per hour
Expected hours : 20 – 40 per week
Benefits :Schedule :
Work Location : Hybrid Remote
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Salary : $29 - $70
