What are the responsibilities and job description for the VENDOR MANAGER SPECIALIST position at Frasco Inc?
Description
Job Type
Full-time
Corporate
Description
Job Title: Vendor Manager Specialist
Job Location: Remote
Job Type: Non-Exempt / Hourly
Compensation: $25 - $35
Reports To: Senior Vice President
Full-Time Benefits:
- Paid Time Off and Paid Holidays
- Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
- 401K with Company Match
About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.
Essential job functions include, but are not limited to:
Managing independent investigative vendors panel firms and vended investigative assignments to include:
- Coordinating and triaging assignment intake
- Providing assignment instructions
- Monitoring the progress of assignments and service level agreement compliance
- Reviewing and approving vendor billing and generating invoices on vended files
- Recommending additional services when warranted
- Grading vendor results
- Identifying red flags on cases worked by vendors
- Reporting red flags to client or internal SIU staff
- Resolving issues with both the client and vendor panel firm
- Meeting with Clients for sales and good will purposes
- Participating in stewardship preparation and presentations
- Participating in vendor stewardship preparation and meetings
Managing a vendor panel program to include:
- Documenting client instructions
- Communicating client instructions internally and to vendor panel firms
- Identifying and vetting vendor panel firms to include:
Service & pricing agreement execution
Insurance validation & re-validation
Licensing validation & re-validation
Background & Drug screening validation & re-validation (when articulated in contracts)
- Managing case management system vendor portal credentials
- Training vendors on Frasco’s vendor management systems
- Monitoring the overall performance of vendor panel firms
- Communicating client expectations to internal operations managers
- Monitoring the progress of active investigations
- Tracking program metrics and data elements
- Reporting on the overall performance of vendor panel firms
Participation in client program implementation and stewardship meetings
Requirements
Candidates must have:
- Exceptional writing skills
- Investigations and vendor management experience preferred
- · Attention to detail
- · Ability to effectively communicate with others
- · Ability to meet deadlines
- · Excellent communication skills
- · A good driving record
- · Computer literate
- · Minimum 100/300 auto insurance with business use coverage
- · Ability to work flexible hours, including weekends
- · Ability to work independently
- · Internet connection at home (for remote workers)
- · Computer or laptop (for remote workers)
ADA Requirements:
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you require any accommodations during the application process or while performing the job functions, please contact our HR department to discuss your needs and determine appropriate accommodations.
Frasco is an equal opportunity employer and values diversity in our workforce.
PM18
Salary : $25 - $35
