What are the responsibilities and job description for the Investigation Support Specialist position at Frasco?

Job Type Full-time Description

Must reside in Pacific Standard Time.

Consideration may be made for applicants residing in Mountain Standard Time.

This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm PST .

Job Title : Investigation Support Specialist

Job Location : Full Remote

Job Type : Full-Time

Compensation : $17 - $19 per hour

Salary is competitive and commensurate with experience.

Full-Time Benefits :

Paid Time Off and Paid Holidays
Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
401K with Company Match

About Us :

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

FRASCO INC. is looking for a Surveillance Prep Investigator to support our surveillance team. Learn how to become an Internet Sleuth!

The primary role of the Investigation Support Specialist is to conduct pre-surveillance research using online resources and databases and edit investigative reports to company standards. Although based out of a Frasco’s regional office, this role supports investigative operations throughout the United States. This role reports to a director of operations.

This position is full time covering weekend hours!!!

Conduct database research via the internet and industry databases

Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation

Complete well-written, detailed reports on findings within designated turnaround timeframe

Work closely with team members, regional managers and service line directors to identify databases that produce accurate and relevant information based on the location of the subject being investigated

Edit investigative reports for formatting, spelling and grammatical issues to ensure they are client ready when finalized

Alert regional managers to any issues related investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process.

Update and annotate corporate case management system with investigative notes and upload / save completed / edited reports

This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm PST.

Requirements

Associates or Bachelors degree preferred, minimum of High School Diploma

Intuitive ability to search for and develop relevant information

Knowledge of Social Media platforms

Excellent analytical and problem-solving skills with a desire to read, analyze, and distill information,

Edit investigative reports to ensure they are written in a clear and concise manner utilizing proper grammar and spelling

Self-motivated, self-directed and ability to work independently and in a team environment

Ability to switch between tasks based on volume, due dates and organizational priorities

Ability to maintain confidentiality of information

Strong organization and time management skills with ability to prioritize and multitask

PC literate, including MS Office products

This position is full time covering weekend hours!!!

Join a leader in the investigations industry that is financially stable, experiencing growth, and whose history spans over 60 years! All replies will remain confidential. EOE

PM18

Salary Description $17 - $19 per hour

Salary : $17 - $19

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Investigation Support Specialist

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