What are the responsibilities and job description for the Learning & Development Program Manager position at Frazier & Deeter?
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Job Summary:
The FD Learning Program Manager will play a critical role in supporting the departments by identifying learning gaps, determining learning needs in collaboration with the department learning committees, and delivering effective training solutions. This position will also support organization-wide leadership development initiatives by partnering with the Leadership Development Program Manager to develop and facilitate impactful learning experiences.
Duties/Responsibilities:
- Collaborate with the department learning committees to assess and identify learning needs within the departments
- Develop, implement, and manage professional development learning programs tailored to the specific needs of the departments
- Coordinate and manage all logistics related to training sessions, including scheduling, materials preparation, and communication with participants
- Facilitate and/or moderate in-person and virtual training sessions, ensuring engagement and effective learning outcomes
- Work with department training committees to redesign and manage onboarding programs
- Work closely with the Compliance team to ensure all training programs meet Continuing Professional Education (CPE) requirements.
- Partner with department subject matter experts (SMEs) to identify and/or develop content and design training material, if needed. Recommend appropriate solutions and delivery methods to optimize knowledge transfer
- Partner with the Leadership Development Program Manager to align department training with broader leadership development strategies.
- Contribute to the design, development, and facilitation of leadership development content and curriculum.
- Redesign, coordinate, and emcee PEAQ Orientations 3x per year
- Ensure adult learning principles are incorporated into training programs.
- Maintain internal Learning Management System including the input and maintenance of course information, monitoring registrations, and reporting
- Support department learning weeks, PEAQ Week, and large start class trainings which may require extended hours
- Other strategic projects as needed
Education and Experience:
- Bachelor’s degree in Human Resources, Education, Business, or a related field. Master’s degree preferred
- 5 years of experience in Learning & Development, with a focus on program management and facilitation
- Experience in Professional Services is highly desirable
- Exceptional facilitation and presentation skills, both in-person and virtual
- Ability to manage multiple projects simultaneously and meet deadlines
- Excellent communication and interpersonal skills
- Proficient in using learning management systems (LMS) and virtual training tools
- Understanding and experience applying a variety of development approaches that span formal training, relationship based, and experience-based development (70-20-10 model of development)
- Strong project management/consulting skills and prioritization/organization skills for fast-paced environment
- Ability to cultivate and maintain strong relationships across the different teams and business units
- hybrid