What are the responsibilities and job description for the Entry Level Service Advisor position at Fred Beans Automotive Group?
Brief Description
We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Service Advisor. In this role, you will be the liaison between customers and our service technicians, ensuring a smooth and efficient service experience. This is an excellent opportunity for someone looking to start a career in the automotive service industry, with opportunities for training and growth.
Why Fred Beans
At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we’re committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!
What You'll Do
What You'll Need
We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Service Advisor. In this role, you will be the liaison between customers and our service technicians, ensuring a smooth and efficient service experience. This is an excellent opportunity for someone looking to start a career in the automotive service industry, with opportunities for training and growth.
Why Fred Beans
At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we’re committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!
What You'll Do
- Greet customers in a friendly and professional manner
- Listen to customer concerns and accurately document service needs
- Provide service recommendations based on vehicle history and technician findings
- Communicate effectively with service technicians to relay customer concerns
- Keep customers informed of service progress and completion timelines
- Prepare and explain repair orders and cost estimates to customers
- Assist in scheduling service appointments and follow-ups
- Ensure all customer interactions are handled with a high level of service and professionalism
- Maintain knowledge of dealership services, promotions, and policies
- Perform other duties as assigned by the Service Manager
- Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel.
- Competitive Pay: Earn between $16 and $18 per hour, depending on experience and performance.
- Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career.
- Work-Life Balance: Enjoy convenient hours Monday through Saturday—NO Sundays and flexible schedules for part-time positions
- 401(k) with Company Match: Plan for your future with a company that invests in you.
- Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
- Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
- Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
- Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
- Perks and Discounts:
- Discounts on vehicle purchases, parts, and services.
- Membership to our AutoRewards program, saving you money at over 150 vendors.
What You'll Need
- Excellent customer service and communication skills
- Attention to detail
- Good organizational and time management skills
- No previous automotive experience required
- A valid driver’s license
- Reliable transportation
Salary : $16 - $18
