What are the responsibilities and job description for the Business Development Center (BDC) Service Representative position at Fred Haas Toyota World?
Experienced BDC Sales Representative
We offer great pay and excellent benefits for experienced BDC personnel! If you are self-motivated and a natural communicator, our dealership needs you. When you join our dealership family, you’ll be asked to execute BDC customer communications (email and telephone) in a manner that aligns with our dealership’s highest standards. You will have an opportunity to earn based on your efforts and skills. We only hire the best. If that’s you, then let’s get the conversation started today!
Job Responsibilities
- Make outbound calls and answer inbound calls (MUST BE OPEN TO WORKING WEEKENDS)
- Persuade prospects to take the next step to becoming customers (appointment setting)
- Follow up with customers and prospects
- Understand buying profiles and patterns of typical telephone prospects
- Run daily/weekly/monthly reports and track results
- Determine which customers to contact based on current marketing initiatives
- Interface with other staff and managers
Skills/Qualifications
- Successful track record in auto dealership business development centers or internet sales
- The ability to manage high call volumes, leads and call lists simultaneously
- Basic knowledge of automotive service operations
- Familiarity with dealership CRM and DMS systems
- Bilingual a HUGE plus
Job Requirements
- High school diploma/GED
- Basic computer skills
- Dealership BDC experience
- Must have valid driver license
Compensation
Compensation is based on experience and commensurate with industry standards
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan, vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About
The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees. Reflecting the diversity of Houston today, the Fred Haas staff includes the best and the brightest of many different cultures, speaking many different languages. The result has been continuous recognition from the automotive industry in every aspect of the business. Fred Haas Companies is continuouslyrecognized by several industry awards as a leader among its peers. Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- BDC: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person