Demo

Dispatcher Customer Service Representative

FRED MORROW PLUMBING
Los Angeles, CA Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 5/17/2025

We are seeking a Dispatcher Customer Service Representative to join our team! You will be responsible for managing technician schedules and assisting customers with making appointments.

Responsibilities:

  • Answer phones, schedule service calls and take take messages.
  • Handle customer inquiries and complaints 
  • Document and update customer records based on interactions
  • Maintain records and mail out maintenance reminders
  • Data entry of invoices and client information

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Salary : $35,360 - $48,000

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