Bilingual Services Specialist I or II

Non-exempt (compensatory and/or overtime eligible); full-time; 40 hours per week; Monday - Friday;Â 7:30 a.m. - 4:30 p.m. with some evenings and weekends;Â full-benefits; grant funded

This position provides family support services to families with children from birth to 3 years of age, including parental education, career readiness, GED, and English language learning. It facilitates service coordination and linkage, ensuring families are connected to appropriate internal programs and external community resources that support their needs. The role also involves community outreach, waitlist planning and implementation, center capacity building, data collection and analysis, and maintaining an assigned caseload. Supervision is received from the Services Supervisor.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions. Â For transfers and promotions, wage rates are calculated per County policy.Â

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. Â If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

Total Compensation Package

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
• Vesting after 5 years of service
• Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan.
• Coming in 2025: Employee Health Center with no or low cost primary and urgent care
  
  

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

• Advocate for families' needs, provide informal counseling and referrals to partnering agencies and community resources
• Manage a caseload of families, develop solutions to effectively link families and agencies
• Provide coaching in parenting skills interpersonal skills, career readiness skills, health and safety, and daily living skills
• Provide direct support to families by helping them build skills for success in parental education, career readiness, GED preparation, and English language learning programs offered at the center
• Support and advocate families as they take steps to access services
• Assist participants in identifying and setting goals; track progress and achievement of participants goalsÂ
• Maintain and track children's development progress
• Develop and implement strategies for community engagement practices to support families which ensures appropriate resource connection
• Assist in strengthening center capacity by identifying gaps in service delivery to enhance program effectiveness and accessibility
• Engage in waitlist planning and implementation to maximize the centers capacity
• Conduct data collection and analysis to support program growth and to enhance services provided
• Complete required Maryland Family Network and Family Partnership Intake forms
• Attend mandatory and non-mandated job-related webinars and or in person trainings
• As needed, participate in outreach activities/events and community engagement efforts for the department and division
• As needed, operate a County vehicle to transport participants to/from the center or other outreach sites
• Maintain computerized files, daily logs, progress notes, outcomes
• Perform other duties as assigned
  
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Â Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Â

Level l Requirements

• Associate's degree in human services, social work, psychology, human development or related field
• Minimum 2 years of direct service work experience in social work, case management, or another human services field providing service coordination to children, youth or families
• Intermediate skills in Microsoft Office 365
• Possession of a valid automobile drivers license
• Secondary language skills in Spanish
• Current certification in First Aid, CPR and other areas (infant/child and adult); or ability to be certified within 90 days of hireÂ
• Note: Additional years of work experience may substitute for the educational requirementÂ
  
  

Level ll Requirements

• Bachelors degree in human services, social work, psychology, human development or related field
• Minimum 2 years of direct service work experience in social work, case management, or another human services field providing service coordination to children, youth or families
• Intermediate skills in Microsoft Office 365
• Possession of a valid automobile drivers license
• Secondary language skills in Spanish
• Current certification in First Aid, CPR and other areas (infant/child and adult); or ability to be certified within 90 days of hireÂ
  
  

Knowledge / Skills / Abilities

• Ability to maintain County Authorized Driver privileges
• Knowledge of local community services and available programs (local, state and federal) related to children, youth, families, and caregivers
• Knowledge of child development
• Strong clerical and record-keeping skills, including the ability to accurately perform basic math and financial functions
• Ability to assess family needs and risks and work as part of a team to provide family support
• Ability to accurately compile, analyze and present statistics and other program informationÂ
• Ability to effectively access and utilize Microsoft Office Suite, e-mail, spreadsheet and other systems and equipment, and to learn new software as it is required
• Ability to effectively organize work, determine priorities, including the ability to make decisions and complete assigned duties with minimal supervisionÂ
• Discretion and good judgment in dealing with sensitive and personal information with ability to maintain appropriate confidentiality
• Strong and effective spoken and written (English) communication skills including the ability to clearly explain policies and procedures
• Ability to develop and maintain effective working relationships with persons of diverse educational, cultural, and economic backgrounds; public officials and program administrators; adult and adolescent program participants; co-workers and the general public
  
  

PREFERENCE MAY BE GIVEN FOR

• Additional direct service work experience in social work, case management, or another human services field providing service coordination to children, youth, or families.
• Prior work experience with Frederick County family support resource
  
  

Physical Requirements / Working Conditions

• While working in this position, the employee is required to constantly sit and occasionally drive.
• While working in this position, the employee is required to constantly work indoors.
• The grant that funds this position will determine the duration of this position
• Available for varied working hours to accommodate meetings and programs, etc. Â
• Ability to provide own transportation to drive to residences, meetings, etc.
• This position is subject to random drug testing
• Required licenses/certifications must be maintained throughout tenure of employmentÂ
  
  

EXAMINATION PROCESS (may include):Â

• An evaluation of training and experienceÂ
• One or more interviews
• A pre-employment drug test without marijuana
• A pre-employment fingerprint supported background investigation
  
  

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