Part-Time Senior Center Assistant

The Frederick County Division of Aging and Independence has been providing services and programs to older adults and their families for over 40 years. Â Our mission is to enrich the lives of older adults through community connections to services, programs and resources, with a goal of ensuring that Frederick County residents are empowered, engaged and equipped to live their best life. Â The Division seeks creative, energetic, compassionate and visionary candidates to join our diverse team of professionals who care about the well-being of Frederick County seniors. Â Join our team to help further our mission and make a difference in the lives of Frederick County's fastest growing population.

Non-exempt; part-time; 20 hours per week; varied Monday - Friday work schedule during the hours of 7:00 a.m. - 7:30 p.m. to meet the needs of department and program needs, including occasional weekends; no benefitsÂ

This technical and administrative position will assist Senior Center Supervisors with the planning, development, and implementation of comprehensive programming to include activities, programs, and socialization opportunities for persons attending Frederick County's Senior Centers. The position will also provide nutrition services support to the congregate and home delivered meals programs. Supervision is received from the Director, Home and Community Connections.

The position may be assigned to a specific senior center or assigned to provide coverage as needed at multiple locations, including the Virtual Senior Center.Â

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. Â If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

• Ensure efficient day-to-day operation of a senior center
• Assist Senior Center Supervisors with planning, promoting, and implementing in-person and virtual programs, activities, and special events for older adults
• Launch, coordinate and manage the iPad Loan program to expand accessibility and outreach to mitigate social isolation
• Work independently at virtual and/or satellite locations as needed, assuming leadership roles and responsibilities
• Provide support, safety and security of building and participants, take appropriate action as necessary
• Ensure that facilities are organized, properly set-up, and prepared for daily scheduled activities; ensure all equipment is safe
• Respond to customer inquiries and concerns promptly and appropriately
• Ensure that participants conform to established standards of conduct for activities and facilitiesÂ
• Assist with inputting client data, units of service and other information into an electronic database to assure accurate reporting for county, state and federal reports
• Assist with senior center quality assurance efforts via follow-up calls and surveys to participants
• Provide general information and assist senior center participants with registration, orientation, and successful participation in activities
• Serve as a division ambassador, promoting division-wide services and programs to Frederick County constituents
• Receive, document, and deposit money collected from programs, meals, and transportation according to cash handling policies and procedures
• Assist with day-to-day operations of the congregate and home delivered meal programs, as needed
• Drive County vehicle to transport clients from different centers, various day trips and for meal delivery
• In the absence of the Senior Center Supervisor, assume the duties of that role
• Perform other duties as required
  
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Â Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Â

• High school graduation or the equivalency
• Minimum 1 year work experience in a human services program
• Minimum 1 year customer service work experience
• Possession of a valid automobile license
• Basic skills in MS Office Suite
• Current CPR/AED and First Aid certifications or the ability to become so certified within 30 days of hire
  
  

NOTE: Additional education may substitute for the work experience requirement. Â Â

Knowledge / Skills / Abilities

• Ability to maintain County Authorized Driver privileges
• Knowledge of health and sanitation guidelines relevant to food service
• Knowledge of facility safety/maintenance, and risk management practices
• Ability to effectively present information and respond to questions from participants, customers, and the public
• Ability to set-up, use and breakdown audiovisual equipment
• Ability to set-up and/or breakdown furniture and equipment for classes, presentations, and special events
• Ability to develop and maintain effective working relationships with persons who are older and/or disabled, as well as co-workers, volunteers, and instructors, community groups, and the general public
• Strong and effective written and spoken (English) communication skills, including public speaking, and ability to compile and prepare written reports
• Ability to work independently and/or with minimal supervision at various locations and times
• Ability to effectively access and use computerized systems and equipment including Power Point, Zoom, Microsoft Teams, WebEx and other platforms as needed
• Ability to creatively problem solve and assist consumers with a variety of concerns, needs, and abilities on a daily basis
• Ability to work with sensitive, personal information and maintain confidentialityÂ
  
  

PREFERENCE MAY BE GIVEN FOR

• A degree concentration in Human Services or related fieldÂ
• Experience as an activity assistant in an adult setting, or recreation assistant in an adult program
• Additional years of work experience in a human services program
• Cash handling work experience
• Experience referencing health and sanitation guidelines relevant to food serviceÂ
• Secondary language skills in SpanishÂ
  
  

Physical Requirements / Working Conditions

• While working in this position, the employee is required to constantly sit, walk, and stoop; frequently lift up to 20 pounds; and occasionally perform repetitive motions and drive.Â
• While working in this position, the employee is required to constantly work indoors and frequently work outdoors
• Ability to provide own transportation to meetings, presentations, trainings and other commitments
• Available to work varied days and/or hours including evenings and weekends
  
  

â Examination Process May Include

• An evaluation of training and experience
• One or more interviews