Branch Manager

We’re seeking a dynamic Branch Manager to inspire and motivate their team toward operational efficiency and branch profitability. This role requires exceptional vision and interpersonal skills to maintain strong client relationships, driving account renewal rates above 95%.

Company:

We are a leading provider of comprehensive facilities services, delivering tailored solutions that enhance the functionality, aesthetics, and long-term value of properties. Our team is dedicated to exceeding client expectations through innovative practices, exceptional service quality, and a commitment to environmental stewardship.

With a focus on operational excellence, we partner with businesses to maintain and improve their outdoor environments, ensuring they remain safe, inviting, and reflective of their brand. By leveraging cutting-edge technology, experienced professionals, and a customer-centric approach, we help clients achieve their goals while driving sustainable growth.

Our services support a diverse range of industries, from commercial properties to institutional and residential spaces, offering expertise that ensures every project is executed with precision and care.

Key Responsibilities

• Build and maintain long-term relationships with key clients, ensuring regular communication.
• Own P&L of branch
• Inspect client properties to monitor job performance and overall quality.
• Achieve high annual account renewal rates through exceptional client satisfaction.
• Oversee and coordinate client service teams to deliver top-tier service.
• Develop and manage annual budgets to align with branch goals.
• Collaborate with the Controller to track branch performance and profitability accurately.
• Ensure timely and accurate billing for all services.
• Oversee proper execution of all contracts.
• Manage branch assets, including staffing, equipment, and other resources.
• Monitor and enforce workplace safety standards to maintain a strong safety record.
• Guide and support supervisors in training Crew Leaders and Crew Members.
• Partner with Business Development to set and achieve branch sales goals.
• Identify and pursue opportunities to grow the branch’s client portfolio.
• Accurately estimate jobs and ensure project efficiency.
• Handle employee-related matters, including hiring, training, development, and performance reviews.

Qualifications

• Bachelor’s degree in horticulture or a related field, or equivalent landscaping experience.
• 3-5 years of management experience, preferably in landscaping or a similar field.
• P&L experience of 10 million
• 5 years of experience in facilities services or any service focused on commercial properties.
• Proficiency in project and time management, team motivation, and decision-making.
• Familiarity with MS Office and costing/estimating software.
• Strong understanding of business accounting, P&L statements, horticulture practices, landscaping equipment, and fleet management.