Orthopedic Program Coordinator - Surgical Services

Job Summary

The FH Orthopedic and Surgical Programs Coordinator will assume responsibility for ensuring the provision of quality patient care services for orthopedic and surgical patients. Service lines include, but not be limited to: orthopedics, general surgery, bariatrics, GI, urology, breast, plastics, and ENT.  Duties include participating in all aspects of the various accreditation programs including patient data and information management as well as assisting with the strategic direction of the programs. The Orthopedic and Surgical Program Coordinator develops and implements patient, staff, and physician education; works to increase patient volume and profitability of the program; and ensures a coordinated patient progression from pre-admission to discharge and post-surgical care. Other duties include assisting with administrative functions and partnering with physicians and other clinicians on the development & implementation of patient care protocols and clinical pathways, updating patient policies and procedures, participating in continuous quality improvement activities, and ensuring compliance with external regulatory agencies.  Functions within the limits of the State and Federal licensing, regulatory bodies and hospital policies.

This position supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior.

Essential Functions:

·     Participates with directors, managers, teams and committees as needed for ongoing support, growth and development of the orthopedic and surgical programs.

·        Leads and facilitates interdisciplinary teams for ongoing review/revision of pathways, processes, order sets and education material

·        Provides monthly updates regarding the program status to staff and leadership.

·        Develops and presents pre-operative education classes, discharge classes and community outreach session.

·     Instructs and educates patient and families during hospital stay.

·        Manages and maintains patient education materials.

·        Collects and analyzes data for the program including but not limited to data required for core measures and maintenance/achievement of Center of Excellence designation.

·     Presents data outcomes to staff and physicians as appropriate.

·        Develops plans and implements strategies to increase the program volumes.

·     Meet as appropriate with physician offices to gather ideas for program expansion

·     Present community education outreach lectures to the general population to increase awareness of the program services and associated surgeons.

·     Develops budget requests and financial proformas for program growth in collaboration with Director.  Consults with appropriate departments for feedback.

• Functions as the Metabolic and Bariatric Surgery Coordinator in compliance with MBSAQIP standards.  Assisting in program development, managing the accreditation process and ensuring continuous compliance with MBSAQIP standards.

·        Other Duties as assigned

Required Knowledge, Skills and Abilities:

·        Demonstrates strong clinical knowledge and critical thinking skills to evaluate appropriateness of clinical practice, including diagnosis, treatment of the surgical patients.

·        Possesses high degree of prioritization skills.  Able to effectively organize time to accomplish daily responsibilities

·        Use good judgment in interacting with physicians, nurses, departments and leaders while identifying quality of care issues.

·        Demonstrates the ability to apply creative problem solving, identify errors of omission and utilize resources effectively.

·        Possesses competent knowledge of computer software and able to do data entry from PC database applications.

·        Possesses basic knowledge of medical records coding for Diagnosis Related Group and ICD-9 system and able to retrieve data from patient information

Minimum Education, Training, and Experience Required:

• Nursing degree or a licensed or registered health care professional. 
• Bachelor’s degree required, Masters preferred.
• MBON RN license required ( if applicable)

 Reporting Relationship:

Reports to: Director, Perioperative Services