What are the responsibilities and job description for the Assistant Manager - HVAC position at Frederickson Electric?
About Us
Frederickson Electric, Inc. is a trusted electrical contracting company serving the Olympic and Kitsap Peninsulas from our base in Port Townsend for over 50 years. Our HVAC department is growing, and we are seeking a dedicated Assistant Manager to help lead our team to success.
Job ResponsibilitiesAdministrative:
- Assisting customer service representatives with HVAC department customer service.
- Inventory forecasting, control, purchasing, and returns.
- Warehouse organization.
- Electrical and mechanical permits - applications, scheduling inspections, closing.
- Processing utility rebates - pre-approvals, applications, and invoices.
- Registering manufacturer warranties for installed equipment.
- Post-installation customer support, including maintenance agreements.
- Managing warranty service - scheduling, purchasing, returns, and credits.
- Maintaining documentation in ServiceTitan (permits, rebates, warranty certificates, etc.).
- Working on process improvements in ServiceTitan.
Field Support:
- Part/material pick-up and delivery when needed.
- Blower door testing.
- Comfort advisor/sales estimating assistant.
Required Qualifications:
- Minimum of 3 years of experience in HVAC industry, with leadership or supervisory experience preferred.
- Strong knowledge of HVAC systems, installation, maintenance, and troubleshooting.
- Excellent organizational and time-management skills.
- Strong leadership and communication abilities.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in computer systems for scheduling, reporting, and communication.
- Valid driver’s license with a clean driving record.
Desired Qualifications:
- Experience with ServiceTitan.
- Manual J load calculations.
- Retrotec blower door certification is a plus.
- Experience with test and balance is a plus.
- Experience with ventilation / IAQ systems is a plus.
Benefits
- Competitive wage based on experience, with generous bonus.
- Medical, dental, vision, and life insurance, 100% covered by company.
- 401k retirement plan with company match.
- Paid time off and holidays.
- Opportunities for professional growth and advancement.
- Supportive and team-oriented work environment.
