Assessment Technician

The Assessment Technician, classification performs a wide variety of complex office routines, processes and operations requiring training, knowledge and experience in the application of specific departmental or program rules, guidelines, statutes, laws or agency procedures. This position provides customer service, manages data records, and files, and performs a variety of administrative duties related to property tax programs including advanced technical work requiring specialized knowledge, independent judgement and interpretation. This position researches and verifies property sales, ownership, and valuation information. This position assists and educates the public on obtaining property information and government program information. The Assessment Technician  serves as general clerical support for the Assessor’s Office.

Duties and Responsibilities
• Provides information and assists the public. Greets the public, answers specific and general questions about records.
• Responds appropriately to questions within scope of position.
• Receives and handles phone calls and transfers to appropriate party, when necessary.
• Provides general administrative assistance, which includes maintaining and updating records, scanning, typing, filing, data entry, and filing reports.
• Compiles information for annual reports, updates annual records, and types correspondences.
• Search files to locate specific property information, such as property assessments, historical records, and legal documentation.
• Receives and inputs building permit records information.
• Organizes homestead and special agricultural programs and records by preparing applications for mailing, filing return applications, investigates, and follow up on completed applications.
• Assists in the accurate completion and process of certificates of real estate values.
• Performs initial verification of sale.
• Mails and processes letters to aid in the determination if certificates of real estate values are qualified or unqualified sales.
• Collaborates with the Auditor/Treasurer staff, DMV, manufactured home park managers to ensure accuracy of ownership and assessment data of manufactured home parcels and processes maintenance changes made by the Assessing staff.
• Collaborates with Veterans Services office staff to verify and determine veteran’s eligibility for veteran specific property tax program.
• Maintains homestead program and records. Prepares applications for mailing and filing, investigates and follows up on completed applications to determine eligibility, and ensure accurate information.
o Receives and approves homestead, special agricultural homestead, abatement and various other applications by determining acceptability for programs.                                                                                                                                                                                                                                                                                               o Maintains parcel data accordingly.
• Collects documents and determines acceptability of application for property tax programs
including the maintenance of parcel data.
• Under the direction of the County Assessor, investigates property classifications, ownership and program eligibility.
• Reviews, analyzes, and verifies records, reports, applications and other documents.
• Orders supplies, materials, and equipment for office staff.
• Prepares vouchers and purchase orders.
• Performs a variety of core or common duties and responsibilities shared by jobs assigned to the Office Support Specialist Senior classification series including:
     o Provides client/customer service duties; assists members of the public by collecting fees, reviewing applications and receipting money.
     o Greets customers, provides back-up receptionist tasks, determines nature of questions and provides information or refers to others.
     o Records information; enters data, types documents, reports, forms narratives or correspondence; updates and maintains department files and records on hard copy or electronically.
     o Assembles, copies, faxes, scans, distributes or mails materials.
• Performs specialized or technical support functions within the office of assignment by applying rules guidelines and office techniques or procedures unique to the office such as:
     o Organizes and established office routines for the maintenance of files, records, correspondence, etc.
     o Oversee records management systems.
     o Complies with relevant data practices laws and requirements.
     o Install software applications; provide assistance and training to staff in applications; provide troubleshooting assistance in hardware or software operations.
• Performs record keeping within the office such as:
     o Tracks budget amounts.
     o Orders supplies, materials and equipment.
     o Prepares vouchers and purchase orders.
     o Assists in compiling financial data for budget.
     o Posts and enters disbursements and expenditures.
     o Reconciles and balances accounts and statements.
• Screens and assists the public or other county employees in obtaining answers or answering questions by searching department files and records, applying knowledge of department operations, and implementing departmental routines and techniques.
• Provides training and assistance to other staff, volunteers or others. Orients new employees.
• Organizes and makes arrangements for special events, meetings or conferences. Coordinates and organizes materials for special projects, participates on committees or boards as assigned.

While these are the primary focus of the position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as part of their role with the County.

Position Requirements

Knowledge, Skills and Abilities
• Knowledge of specialized or related laws, terminology, rules or technical requirement specific to the office of assignment.
• Knowledge of operations, policies and procedures of assigned department.                                                                                                                                                                        • Knowledge of modern office support, accounting, office equipment operations and general business practices.
• Ability to use computers and relevant software.
• Effective oral and written communication skills.
• Ability to work independently and accurately.
• Skill in managing time and setting priorities.
• Ability to handle a variety of typical assignments and problems under moderate supervision within standard operating procedures using moderate analytical ability.
• Ability to maintain effective communication and relationships within the department, with other department, with other agencies and with the public.
• Knowledge of basic grammar, mathematics and business composition.
• Ability to maintain confidentiality and data privacy according to laws, rules and procedures.
• Ability to perform data entry for prolonged periods of time.
• Ability to handle a variety of typical assignments and problems under moderate supervision within standard operating procedures using moderate analytical abilities.
• Ability to run reports from software systems.

Education and Experience
• One year of specialized training beyond high school
• Three years relevant work experience
• Or an equivalent combination of education, training and experience

Equipment and Tools
• Office equipment and technology
• Intermittently uses County car for travel

Physical and Mental Requirements
This job typically requires: sitting, standing, walking, feeling, manual dexterity, grasping, talking, hearing, typing, and seeing. There is exposure to computer keyboards and video screens. This position is generally light-duty and may require the exertion up to 20 pounds of force.

The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Working Conditions
Work is performed in an office environment. There may be travel required to other facilities, meetings training, etc.

The work environment characteristics described here are representative to those an employee encounters while performing essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Competencies Common to All County Positions
• Develop, maintain a thorough working knowledge of, and comply with all departmental and  applicable County policies and procedures.
• Demonstration by personal example the spirit of service, excellence, and integrity expected from all staff.                                                                                                                                                                                                                                                                                          • Develop respectful and cooperative working relationships with co-workers, including willing assistance to newer staff so job responsibilities can be performed with confidence as quickly as possible.
• Confer regularly with and keep immediate supervisor informed of all important matters which pertain to the applicable job functions and responsibilities.
• Represent Freeborn County in a professional manner to the public, outside contacts and constituencies.

*****Completed applications along with cover letter and resume are due by 12:00 PM Friday, February 7th, 2025. Minimum starting pay is $26.02 per hour. *****

FREEBORN COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Salary : $26