What are the responsibilities and job description for the WAREHOUSE ASSOCIATE position at Freedom Ag and Energy?
Warehouse / Cashier Associate
Full-Time
Freedom Ag & Energy is a farmer-owned cooperative with multiple locations in Virginia, West Virginia, and Maryland, each with a rich tradition of serving the agriculture and energy needs of their communities. In addition to our traditional ag business, we offer products and services for home & garden, pet supplies, animal health, outdoor recreation, heating and cooling. Our growing energy department serves both business and residential customers.
General Summary
Performs a variety of retail operations functions to ensure sales readiness and customer support. Job functions include receiving merchandise and maintaining warehouse inventory, stocking shelves and supporting merchandising efforts, maintaining showroom appearance, filling customer orders and providing loading assistance, and performing general facility maintenance. Effectively operates a forklift and other industrial equipment. Demonstrates excellent customer service skills.
Utilizes point of sale equipment which includes cash registers, handheld scanners, and credit / debit card terminals, effectively and ensures accuracy of transactions. Proactively provides information to customers on products and store events. Process sale items, coupons, and other discounts as necessary and according to terms. Answer incoming telephone calls from customers to provide information regarding order status, product availability, current sales, promotions, and store events
Maintain regular communication with store leadership to receive daily assignments and provide timely information regarding receiving and inventory supply, customer orders, showroom appearance, facility maintenance, safety, loss prevention, and other factors critical to daily operations.
Provide prompt and courteous customer support. Assist customers with filling orders, lifting, and accessing products, and loading merchandise into vehicles. Verify invoices to ensure proper merchandise and quantities are loaded. Effectively secure loads.
Work safely as to not cause harm to yourself, customers, co-workers, equipment, or inventory. Utilize Personal Protective Equipment (PPE) as required. Operate all equipment according to FAE policy and government regulations. Comply with OSHA regulations, work rules and policies.
Requirements
Education : Requires a High School Diploma or General Education Degree (GED). Prefer additional coursework in agriculture, plant science, animal science, or a related field.
Experience : Prefer previous experience in a warehouse handling inventory and operating industrial equipment including forklift, front-end loader, pallet jack, and / or skid loader. Customer-focused communication skills, familiarity with agricultural industry, and / or previous Freedom Ag & Energy work experience a plus.
Certification : Requires Forklift Certification (or ability to obtain within a given period)
Licenses : Licensing requirements vary by location and are based on state / federal regulations.
May require Commercial Driver's License (or ability to obtain within given period)
May require Propane Certification (or ability to obtain within given period)
Benefits
401(k), 401(k) matching
Health insurance, Life insurance
Dental insurance, Vision insurance
Employee discount
Paid time off