What are the responsibilities and job description for the Service Operations Manager position at Freedom Auto Repair?
Freedom Auto Repair is growing. We just doubled the size of our shop and are looking for a dynamic leader to help us create success. We are on a mission to build the best auto repair shop in the HD.
We are looking for a person who has the ability to complete the following tasks daily:
- Organize daily workflow
- Dispatch work to the proper technician
- Ensure a proper diagnosis is achieved on every vehicle
- Ensure the technicians are properly documenting their work through tech notes and photos. We are completely digital.
- Perform work on vehicles in an overflow capacity. This includes oil changes, alignments, brake jobs, and diagnostic work as needed
- Ensure the shop is kept clean and the techicians are performing their clean up tasks as they work.
- Assist the Shop Owner in the daily operation of the service desk. You will be asked to provide back up support on the telephone and in person.
- Writing up repair orders.
- Estimating repair orders.
- Ordering parts.
- Organizing part deliveries.
- Taking payments from customers.
- Finalizing invoices.
- Providing timely updates to customers.
The position is a blend of shop foreman and service manager for a small independent auto repair shop.
Our ideal candidate will have a strong technical background and be able to fix the most difficult car. We can train you on the service management side of the business. All current automotive technicians are encouraged to apply.
Job Type: Full-time
Pay: $75,400.00 - $159,800.00 per year
Benefits:
- Paid training
- Professional development assistance
Schedule:
- Extended hours
- Monday to Friday
- No weekends
Work Location: In person
Salary : $75,400 - $159,800