What are the responsibilities and job description for the QUALITY COORDINATOR position at Freedom Behavioral Hospital of Bastrop?
POSITION SUMMARY:
The Quality Manager is responsible for managing the Quality Program to meet the needs of the hospital approved by the Hospital Governance Committee under the Direction of the Corporate Quality Manager. The Quality Manager provides education to leadership, medical staff, hospital staff and Governing Body. The Quality Manager facilitates performance improvement activities and CQI activities throughout the hospital through the QAPI plan. The Quality Manager acts as a resource person to the administrative team, department managers and medical staff. The Quality Manager assists department managers with preparation for all committee meetings as needed. Quality Manager assists with preparation for all regulatory body surveys, i.e., the accrediting organization, State Licensing Review, CMS Validation surveys. The Quality Manager focuses the plan on the basis of 3 categories: Quality Management, Risk Management, and Staff Educator.
Quality Coordination: Responsible for managing the quality assessment performance improvement plan to meet the needs of the hospital. Provides education to medical staff, hospital staff and Governing Body. Manages performance improvement activities and CQI activities throughout the hospital. Acts as a resource person to administrative team, department managers and medical staff. Assists department managers with preparation for medical staff committees. Manages regulatory body surveys, i.e., the accrediting organization, State Licensing Review, CMS Validation surveys. Manages oversight responsibility for all performance improvement activities conducted throughout the institution. Drives and coordinate the Risk Management and Utilization Plan located within the QAPI Plan.
Risk Coordination: Manages clinical identification, risk evaluation and coordination of corrective action implementation related to risk issues. Manages intervention and education related to risk management issues to promote safe work practices and quality care and services in an environment that is beneficial to the safety, health and wellbeing of all patients, visitors and hospital staff. Manages risk programs with all hospital departments, administration and the legal counsel. Collaborates with Corporate Quality Director to report real and potential risk situations to the Governing Body, medical staff, administration, hospital departments and committees, as appropriate. Manages monitoring methods to avoid, eliminate and/or reduce risk situations associated with the provision of patient care and services.
Clinical Staff Education Manager: Responsible for the coordination of clinical staff education for the organization. Manages education needs for the hospital staff: Manages operational and educational activities. Consults with department Directors, staff, physicians and nursing personnel on the organization’s educational requirements to ensure patient and staff needs are met. Recommends and assists in the development of educational policies and procedures. Serves as a resource person to staff and management.
In-take/Admissions: Responsible to perform all tasks related to the EHR admission process of inpatient and outpatient visits including insurance eligibility verifications. This role is designed to enhance patient satisfaction by way of prompt and accurate handling of the referral to admit process, registration, patient concerns, and shortened patient wait times. The Intake Representative also has a direct effect on financial collectability of account balances. It is imperative that accurate patient demographic and insurance information be collected and verified upon each registration, referring to Utilization Review as needed for pre-authorization. This employee must have the ability to follow defined processes on a daily basis and have extensive knowledge of insurance eligibility and verification. Immaculate organizational and time management skills must be maintained to ensure accuracy and efficiency.
This position reports directly to the CEO. The employee's primary duties include the exercise of discretion and independent judgment with respect to matters of significance.
Freedom Behavioral Hospital of Bastrop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $30 - $35
