What are the responsibilities and job description for the Unit Secretary position at Freedom Behavioral Hospital of Ferriday?
Freedom Behavioral Hospital of Ferriday is seeking a dedicated Unit Secretary (US) to join our team. The Unit Secretary serves as a vital liaison between nursing staff, patients, families, and administrative teams under the supervision of the Director of Nursing (DN). This role supports day-to-day clinical operations by providing administrative, clerical, and communication support to ensure quality patient care and efficient unit functioning.
Key Responsibilities
- Coordinate and support nursing staff in the completion of patient care activities.
- Facilitate effective communication between patients, families, staff, and medical providers.
- Provide front desk reception duties, including greeting patients and visitors and responding to inquiries.
- Maintain accurate patient records in the Electronic Health Record (EHR), including admissions, discharges, and vital sign data (e.g., temperature, pulse, blood pressure).
- Ensure accuracy and integrity of medical records: organize, file, and maintain patient charts.
- Support the Director of Nursing by collecting data and preparing reports as requested.
- Monitor and report known staffing issues to the Director of Nursing.
- Assist in onboarding and mentoring nursing staff on processes and procedures.
- Coordinate with vendors for dietary, lab, and radiology orders to meet patient needs.
- Collaborate with the DN to coordinate patient transportation.
- Respond promptly and professionally to patient and family requests.
Preferred Qualifications
Education:
- High School Diploma or GED required
- Knowledge of medical terminology preferred
Licensure:
- Valid driver’s license
Experience:
- Minimum of 1 year of experience in a hospital or healthcare setting performing nursing, receptionist, or clerical duties
Required Skills and Abilities
- Strong verbal and written communication skills
- Excellent organizational and time management skills
- Strong interpersonal skills with a compassionate and professional demeanor
- Analytical and problem-solving abilities
- Ability to read, comprehend, and follow written and verbal instructions
- Proficiency in using PC computers and basic office software
Freedom Behavioral provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
