What are the responsibilities and job description for the Marine Service Department Foreperson position at Freedom Boat Club of Greater Boston and Cape Cod?
Benefits:
- Company paid long term disability insurance
- Company paid life insurance
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
The role of the Marine Service Foreperson is to serve as the lead marine technician and work in collaboration with the Service Manager to oversee shop productivity, organization, cleanliness, safety, and profitability.
JOB DUTIES/RESPONSIBILITIES:
JOB DUTIES/RESPONSIBILITIES:
- Ensures all technicians follow safety policies and procedures at all times
- Serve as the lead technician who sets the highest standard for shop productivity
- Perform routine maintenance on boats and motors, including changing oil, checking fluid levels, and inspecting for damage or wear
- Troubleshoot, diagnose, and repair all mechanical and electrical issues on boat, motors and trailers
- Responsible for ensuring that all staff keeps shop clean and organized daily
- Monitors shop supply inventory and orders as needed
- Ensures that tools are organized, accounted for and well maintained
- Meets with Service Manager daily to review workflow
- Communicates with customers on technical issues as needed
- Exercises precaution to ensure cleanliness of boat (booties, runners, covers etc.)
- Helps test (sea trial) customer boats to ensure repairs were performed correctly
- Submit work orders/parts requests to Service Manager to obtain customer authorized parts
- Helps supervise the work/repair order from initial order to job completion
- Reports incomplete work orders to Service Manager
- Follows manufacturer warranty policies and procedures
- Review all recalls, service bulletins and product updates
- Attends training seminars as needed
- Performs other related duties as assigned
REQUIREMENTS:
- A high school diploma or equivalent
- Experience in the marine industry (service department experience preferred)
- Solid understanding of marine products, dealership business, and sales process helpful
- Must have knowledge of 12v electrical, rigging, and four stroke outboard engine diagnostics
- Mercury and/or Yamaha outboard certification is preferred
- Ability to operate computer, use/learn diagnostic and fleet management software
- Ability to communicate at a high level, both verbally and in writing
- Be team-oriented, self-motivated, and process driven with excellent leadership skills
- Ability to read and interpret technical manuals
- Have a valid state driver’s license
Salary : $29 - $37
