Medical Assistant

We are seeking a medical assistant with great customer service skills and a passion for patient care to join our team as a Medical Assistant. This role will require the employee to provide great care to patients, manage some administrative tasks, and provide great medical duties. Job duties include :

• Handle all guest interactions with the highest level of hospitality and professionalism while assisting customers in all inquiries above and beyond expected level of service
• Schedule patients electronically, telephonically, and / or in person while triaging the patient as directed by the physician
• Perform front office duties by welcoming patients to the clinic, obtaining check-in information and ensuring appropriate information has been obtained and entered into the EMR prior to the patient visit
• Carry out the orders of the physician concerning patient care in a safe, competent and friendly manner. These duties include but are not limited to vital signs, phlebotomy, injections, medication dispensing (under physician's order / approval), POC testing, EKGs, etc.
• Coordinate clinical follow up(s) such as scheduling appointments, labs, referrals, diagnostic care
• Process transactions and / or membership fees required
• Order and facilitate arrival of medical supplies, office supplies, and medications as directed by the physician
• Work with computers, web-browser technology, digital care platforms and EMR systems
• Foster a team-oriented and collaborative work environment
• Educate prospective and current patients on the model of direct primary care as outlined by Freedom Healthworks
• Provides excellent and effective communication with patients, physician and other key team members in a professional and timely manner
• Maintain patient engagement while providing outstanding care

Key Requirements

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