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Sales Training Program - Financial Services

Freedom Mortgage
Phoenix, AZ Full Time
POSTED ON 4/3/2025 CLOSED ON 4/11/2025

What are the responsibilities and job description for the Sales Training Program - Financial Services position at Freedom Mortgage?

Hiring to Start - September 8th, 2025!

Summary:

The Launch Sales Development Program is a comprehensive initiative tailored to equip college graduates with the necessary skills and knowledge to become a licensed Loan Advisor within the mortgage industry. This program provides participants with opportunities for professional growth, including soft skills training, sales training, networking opportunities with exposure to industry leaders, and the acquisition of essential certifications, such as the S.A.F.E. Act Federal and State-specific licensing exams.

Essential Job Duties and Responsibilities:

  • Successfully pass the S.A.F.E. exam and actively participate in company-sponsored events.
  • Participate in soft skills training sessions, sales training, networking events, and ongoing constructive feedback aimed at enhancing performance as a sales professional.
  • Develop and demonstrate proficiency in rapport-building, sales techniques, and software tools relevant to the mortgage industry.
  • Efficiently prioritize tasks to meet project deadlines and meet program expectations.
  • Thrive in a dynamic, metric-focused environment, consistently overcoming obstacles with resilience.
  • Deliver exceptional customer service, fostering strong connections with a wide range of stakeholders.
  • Take accountability of Key Performance Indicators (KPI’s), driving performance excellence and actively collaborating and contributing to achieve program sales objectives.
  • Demonstrate proficiency in key sales techniques, including negotiation, to effectively navigate client interactions and secure favorable outcomes.
  • Maintain consistent attendance and punctuality in adherence to company policies.
  • Gradually transition into a career path within Freedom Mortgage by fulfilling program requirements and demonstrating competency in assigned tasks.
  • Comply with all company policies and procedures.
  • Maintain regular and punctual attendance.

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Strong interpersonal and communication skills, both verbal and written.
  • Demonstrated motivation, resilience, and self-initiative.
  • Ability to manage multiple projects concurrently while meeting deadlines.
  • Proven problem-solving abilities and consultative sales skills.
  • Proficiency in time management and organizational skills.
  • Independent, results-oriented mindset with a commitment to excellence.
  • A genuine interest in pursuing a career in sales within the mortgage industry.
  • Eligibility to work in the United States without the need for sponsorship.

Education and/or Experience:

  • Bachelor's degree from a four-year College or University.

Additional Information:

  • This is a hybrid position requiring candidates to be within a commutable distance to the assigned location.
  • Please note that we are only able to consider U.S. citizens or individuals with legal authorization to work in the United States for this role. Foreign nationals requiring sponsorship are not eligible.

Certificates, Licenses, Registrations:

  • Candidates must pass the NMLS S.A.F.E. exam during this program.

Work Complexity:

Problems and issues faced are general, and require interpretation and some analysis of FFOC’s policies and procedures to understand and resolve.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.

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