What are the responsibilities and job description for the Associate - Store Sales position at Freedom Outdoors & Armory?
Job Description:
The primary goal of a Sales Associate is to deliver exceptional customer experiences by selling products and meeting customer needs.
Key Responsibilities:
- Provide customers with information, answer questions, locate merchandise, and process payments
- Suggest related and additional products and services to increase sales
- Resolve customer complaints by investigating issues, developing solutions, and following up to ensure resolution
- Recommend solutions to management as needed
Customer Service Requirements:
- Establish rapport with customers and other stakeholders to understand their service requirements
- Maintain knowledge of products and services through training and updates
Store Maintenance:
- Ensure inventory levels are adequate by restocking shelves and maintaining accurate pricing
- Contribute to a clean, safe, and organized shopping environment
Expectations:
- Comply with legal requirements to maintain the store's reputation and stability
- Adhere to policies, procedures, and standards to deliver quality services
- Collaborate with the team to achieve common goals and results
