What are the responsibilities and job description for the Customer Service Specialist position at Freedom Outdoors & Armory?
Position Summary
We're looking for a highly motivated and customer-focused Sales Associate to join our team at Freedom Outdoors & Armory. As a key member of our sales team, you will be responsible for creating memorable customer experiences by providing expert advice, resolving issues quickly, and maintaining a high level of service quality.
Main Responsibilities:
- Customer Support: Respond to customer inquiries, locate merchandise, and process transactions efficiently.
- Sales and Merchandising: Develop a solid understanding of products and services, offering relevant recommendations to drive sales growth.
- Store Maintenance: Maintain accurate inventory levels, restock shelves, and contribute to a clean, organized store environment.
Required Skills:
- Product Knowledge: Develop a thorough understanding of products and services to offer expert advice.
- Teamwork: Collaborate with colleagues to achieve common goals, promoting a positive store atmosphere.
