Assistant Manager of Operations

****Note:  This position is categorized as an Assistant Manager in Training, non-exempt/hourly while in training status.  The category will be changed to exempt/salary and the title will be changed to Assistant Manger of Operations  upon successful completion of training.****

Job Title: Assistant Manager of Operations

Location: Clarksville, TN

Operating Hours: MON - FRI 7am - 7pm and SAT 7am-3pm

Pay Range: Starts at $25 per hour during training (Salary range 60K-70K per year once training complete)

Job Summary:

The Assistant Manager of Operations is responsible for supporting the day-to-day operations of the donor center, ensuring production goals are met, maintaining donor retention, and ensuring operational compliance.

Key Responsibilities:

• Oversee all aspects of the donor center in the absence of the Center Manager.
• Become proficient in all areas of the donor collection process.
• Ensure compliance with all federal, state, local, and company-specific regulations regarding the quality and safety of products, donors, and employees.
• Collaborate with center leadership to develop action plans to maximize efficiency.
• Handle all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions, termination, and maintaining personnel records.
• Adjust inventory levels of all goods and supplies necessary for the operation of the donor center.
• Prepare and submit timely and accurate reports on a daily/weekly/monthly basis.
• Work with the training department to ensure staff training is facilitated and training goals are met.
• Develop and implement donor recruitment advertising campaigns to improve production levels.
• Manage and develop talent within the donor center and participate in the selection of new staff.
• Provide timely feedback on performance and initiate disciplinary action when necessary.
• Evaluate and review center staff performance.
• Monitor and direct the performance of outside vendors.
• Maintain thorough familiarity and compliance with all relevant regulations and procedures.
• Maintain open communication with management.
• Ensure confidentiality of all personnel, donor, and center information.
• Maintain a positive and professional demeanor during interactions with donors, employees, and vendors.

Ideal Candidate:

• Minimum of two (2) years of relevant work experience, including one (1) year in a supervisory role, preferably in a regulated industry.
• High school diploma or equivalent required; Associate’s Degree in Science or Business Management preferred.
• Strong management and leadership experience.
• Excellent hiring and interviewing skills.
• Production and people-minded with great communication skills, both verbal and written.
• Highly organized with strong analytical, problem-solving, and organizational skills.
• Ability to handle confidential information discreetly.
• Capable of working on multiple projects concurrently and managing deadlines efficiently.

Benefits:

We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Here’s a snapshot of the benefits you can expect:

• Medical Benefits: Choose from multiple plans to access preventive care, extensive provider networks, and affordable prescription medications, with options for Health Savings Accounts (HSAs).
• Dental and Vision Benefits: Affordable coverage for routine and specialized dental care, along with vision benefits covering exams, lenses, and frames.
• Retirement Planning: Our 401(k) plan includes a company match to help you build a secure retirement.
• Employee Assistance Program: Receive confidential counseling and guidance for personal challenges, legal and financial issues, and more.
• Employee Discount Program: Save on a wide range of products and services through our partnerships.
• Additional Incentives: Life and Accidental Death and Dismemberment (AD&D) Insurance as well as Voluntary Short-Term and Long-Term Disability Insurance options.
• Bonus Opportunities: This position is eligible to participate in our bonus program.

Physical Requirements:

• Ability to use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knees.
• Ability to sit for extended periods, up to four (4) hours at a time.
• Ability to lift, tug, and pull up to twenty-five (25) pounds.
• Ability to work in a typical work environment with moderate noise levels.
• Possible short-term exposure to freezing temperatures and occupational exposure to bloodborne pathogens.

How to Apply:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications.

We look forward to welcoming a new member to our dedicated team!

Salary : $25